Does gbajeapp store my payment card details?

No. gbajeapp never stores your full payment card or mobile banking details on its servers. Only transaction reference numbers are retained. We use certified payment gateways to process all payments.

Can I view the information gbajeapp holds about me?

Yes, you have full right to access your data. Submit a written request to the gbajeapp support team and a copy of the information stored about you will be provided within 30 days.

Will all my data be deleted if I close my account?

Most of your data is deleted upon account closure. However, transaction records must be retained for 7 years and KYC documents for 5 years due to legal obligations. This is in accordance with regulatory requirements.

Does gbajeapp send marketing emails or SMS messages?

gbajeapp only sends promotional messages with your consent. You may withdraw this permission at any time during registration or afterwards. Notifications can be turned off from your account settings.

Where do I report a privacy policy violation?

For any privacy-related complaints or concerns, contact the gbajeapp support team directly. We'll respond within 48 hours and take the necessary steps to resolve the issue.

gbajeapp | Privacy Policy and How We Protect Your Data

1 Introduction & Commitment

Gbajeapp (gbajeapp.onl) places the highest importance on the privacy of players in Bangladesh. This Privacy Policy ("Policy") explains how gbajeapp collects your information, why it is stored, and how it is kept secure.

By creating an account or using the platform, you are considered to have accepted the terms of this Policy. Please read it carefully. If you have any questions, contact our support team.

This Privacy Policy applies solely to gbajeapp.onl. gbajeapp is not responsible for any third-party websites or services.

Our Commitment

gbajeapp never sells, rents, or shares your information with third parties without your consent.

2 What Information We Collect

Gbajeapp collects various types of information necessary to provide and improve the platform's services.

Information You Provide Directly:

Full name, date of birth, and national ID number
Mobile number and email address
Banking & payment information (stored in encrypted form)
A copy of your ID for KYC verification
Content of Communications with the Support Team

Automatically Collected Information:

Device information (model, operating system, browser)
IP address and approximate location
Platform activity logs (login times, game history)
Usage patterns via cookies and web beacons

Important Note

Full payment card or mobile banking details are never stored on gbajeapp's servers. Only transaction reference numbers are kept.

3 How Your Information Is Used

Gbajeapp uses the collected information for the following purposes:

To enable account creation and management
To process transactions and maintain financial security
For KYC verification and age confirmation
To provide customer service and technical support
To prevent fraud and money laundering
To improve the platform and develop new features
To comply with legal obligations
To send personalized offers and promotions (with your consent)

Your Control

You can opt out of marketing emails or notifications at any time. Update your preferences in account settings.

4 Data Storage & Retention Period

Gbajeapp stores your information on secure cloud servers. All data is protected with 256-bit AES encryption.

Data Type	Retention Period	Purpose
Account Information	Account closure + 5 years	Legal Obligation
Transaction Records	7 Years	Financial Regulation
KYC Documents	5 Years	Regulatory Requirements
Gaming Activity Log	3 Years	Security & Analytics
Support Conversations	2 Years	Service Quality Improvement
Cookie Data	30 Days – 1 Year	User Experience

5 Data Sharing Policy

Gbajeapp does not sell your personal information to any third party. However, limited data may be shared in certain circumstances:

Payment Provider: Only the information necessary to process transactions is shared with our payment partners, who are bound by equivalent privacy standards.
Game Providers: Minimal data may be shared with game providers solely to run specific games.
Legal Authorities: Information may be shared with government authorities under a court order or legal obligation.
Fraud Prevention: Information may be shared with regulatory authorities in connection with fraud or money laundering investigations.

Never shared

Your data is never shared with advertisers, marketing agencies, or data brokers.

6 Security Measures

Gbajeapp uses world-class security technology to protect your information. Our security layers include:

256-Bit SSL/TLS Encryption: Applied to all data transmissions.
AES-256 Encryption: For stored data.
Two-Factor Authentication (2FA): An additional layer of security for your account.
Firewall & Intrusion Detection: Prevention of unauthorized access.
Regular Security Audits: Audited by third-party experts.
24/7 Monitoring: Suspicious activity is flagged in real time.

Data Breach Policy

In the event of a data breach, gbajeapp will notify affected users within 72 hours and take all necessary steps.

7 Cookie Policy

Gbajeapp uses cookies to improve your experience and help the platform function correctly.

Types of cookies we use:

Essential Cookies: Required for login sessions and security. These cannot be disabled.
Functional Cookies: Remembers language preferences and game settings.
Analytics Cookies: To understand platform usage and drive improvements.

You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of some platform features.

8 Your Data Rights

Gbajeapp ensures you have full control over your data. You have the following rights:

Right to Access

You may request to see what information gbajeapp holds about you.

Right to Rectification

You can request a correction if any of your information is inaccurate.

Right to Erasure

You may request deletion of your data where there is no legal obligation to retain it.

Right to Restrict Processing

You can request that the processing of your data be restricted under certain circumstances.

Data Portability

You may request a download of your information in a standard format.

Right to Object

You can object to your data being used for marketing purposes.

How to Exercise Your Rights

To exercise these rights, submit a written request to the gbajeapp support team. You will receive a response within 30 days.

9 Child Protection

Gbajeapp strictly prohibits anyone under 18 from using the platform. We do not knowingly collect information from minors.

Age verification is mandatory at registration.
Any account found to have registered with a false age will be closed.
Parents are advised to monitor and control device usage.

If gbajeapp becomes aware that data from a minor has been collected inadvertently, it will be deleted immediately.

10 Policy Updates

Gbajeapp may update this Privacy Policy as needed. You will be notified at your registered email address before any significant changes take effect.

Continued use of the platform after any changes constitutes acceptance of the updated policy. Check this page regularly and note the "Last Updated" date.

If you have any questions or concerns about privacy, contact our support team directly. We are always here to help.

Gbajeapp's Privacy Policy – Your Information Completely Secure

Military-Grade Encryption

Your Data Is Never Sold

Full Data Control

Regular Security Audits

Rapid Notification System

Transparent Policy in Plain Language